• Items may be returned within 30 days of purchase for a full refund or exchange.
• To qualify for a return, items must be unused, in their original packaging, and with all tags attached.
• Certain items, such as opened cosmetics and lotions, are non-returnable for hygiene reasons.

You can view our returns & exchanges policy here.

• If returning by mail, please send your item to:
  Grand Hotel Retail
  286 Cadotte Avenue
  Mackinac Island, MI 49757

Yes, there may be certain items that are not currently listed on our gift shop website that are available in store.

You can book your reservation at GrandHotel.com